FAQ’s
Can I order a custom journal?
We do open custom orders on occasion. Follow along on social media to keep up to date on openings. If it is unclear, feel free to reach out to us via the “Contact” section of this site. Please note that a non-refundable deposit will be required for the project to begin and custom orders cannot be returned.
How long does an order take to ship?
Orders typically ship within 5-7 business days from confirmation. Custom orders excluded. Shipping information will be provided.
Do you offer International Shipping?
Not at this time, but we hope to in the future.
How are your products produced?
Our products are handmade and may contain slight imperfections that do not impact use. This is part of the charm in this particular craft. Returns will not be accepted for these irregularities.
Do you have a physical storefront?
We do not have a physical storefront. We can be found at various vendor markets, check in with our calendar to see where we will be.
Where can I find more about the photography featured on greeting cards?
Photographs featured on our greeting cards are taken by Marie, the founder of West Shore Papercraft, LLC. Additional Photography can be found on Instagram @MOberempt_Photography.
Can I return or exchange my purchase?
Returns and exchanges are accepted within 14 days if items are unused. Please notify us right away if there is an issue with your order so that we can make it right. Custom orders cannot be returned.